Hi,
I’m working with a VP-2500D (serial number 20191153), and i have an issue with the rotation motor of Head A1.
When I test the rotation using the software buttons (rotate A1 left/right), the motor turns randomly in either direction, regardless of the command. This behavior does not occur with Head A2 (it always rotates correctly as expected).

My questions:
1. How can I repair Head A1?
2. Is it possible to run the machine using only Head A2?

Thanks in advance!

Hi,
the cable has broken. Thank you for your support.

Best regards,
Philipp

Hello, I am still waiting for a quote for spare parts (Sunny did not respond further to my enquiry by email).
Do you sell spare parts at all?

Unfortunately, I still don't have any new information, and my cable connection has only been temporarily repaired.
Can you at least give me the part numbers for the connectors of the rotation heads and the controler board so that I can make a new cable myself?
Thanks.